Tidewoven

Refund Policy

Last updated: 12/12/25

Thank you for supporting Tidewoven and Tiaras in the Wild.
This Refund Policy explains how refunds are handled for digital products purchased through this website.

Digital Products

All digital products are non-refundable once they have been downloaded or accessed.
This includes (but is not limited to):

  • ebooks
  • PDFs
  • digital guides or journals
  • bonus materials
  • downloadable or printable content
  • audio files
  • character extras
  • exclusive digital editions
  • any other instant-access digital products

Because digital items cannot be returned, all sales are final.

Accidental Purchases

If you purchased a digital product by mistake and have not accessed or downloaded it, contact me within 24 hours and I will review the situation. https://www.tidewoven.world/say-hello/

Duplicate Purchases

If you accidentally purchase the same product twice, contact me and I will issue a refund for the duplicate charge as long as both transactions can be verified.

Technical Issues

If you experience problems downloading or opening a digital product:

  1. Email me with the order number
  2. Describe the issue
  3. Attach screenshots if possible

I will send a fresh download link or alternative format whenever possible.
A refund may be issued only if the issue cannot be resolved.

Merchandise

If physical merchandise such as stickers, prints, or apparel becomes available in the future, a separate refund policy for physical goods will be posted at that time.

Contact

For any questions about this Refund Policy: https://www.tidewoven.world/say-hello/